| Accreditation | An outside body ensures standards of practice among counselors and oversight for agencies | Accredited by the National Foundation for Credit Counseling |
Online support
| Counseling services and educational resources are available online
| Yes, on MMI's website |
Completion rate of debt management plans
| The percentage of clients who complete the program after enrolling
| 61% (MMI defines completion as paying off between 80% and 100% of debt included in the DMP) |
| Availability | Where does the agency operate?
| Operates in 50 states, with physical offices in 29 states
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